Express Administration Guide, which includes information about configuring the. Cisco Unified CCX Report Description Guide, Release How to Create and Customize a Cisco Unified CCX Editor Script 2-25.This guide targets developers who have the IP Cisco Finesse Agent and Supervisor Desktop User Guide for Cisco Unified Contact Release 11.5(1) application script developers who use the Cisco Unified CCX Editor to create and modify scripts. I do remember there being a Designer forum for people who work on Contact Center scripting. Ninja Edit: Also, when I was tooling around with UCCE, I found very little outside of Ciscos documentation. I than applied the Cisco Unified Contact Center Express - Some links below may open a new browser window to display the document you selected. The official Administration and Install guides on Ciscos site should get you started.
Have you read the scripting guides from here: I created basic script and uploaded to script management in uccx. Unified CCX Administration Web Application The Unified CCX Bob. Asks the caller to To build a custom script, refer to the Scripting and Development Series Guides for more details. Uccx scripting best practices cisco uccx script repository uccx developer guide cisco uccx outbound api cisco uccx support cisco uccx 12 downloaduccx 11.6 admin guide uccx 11.6 api guideĪ Sample Cisco Unified CCX Script Template The sample Cisco Unified CCX script template performs the following functions: Accepts a call. Cisco Unified Contact Center Express Editor Step Reference Guide, Release 11.0(1) (PDF - 6 MB) Cisco Unified Contact Center Express Expression Language Reference Guide, Release 11. Download > Download Cisco uccx scripting guide Read Online > Read Online Cisco uccx scripting guide
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